Rime Finance takes all complaints seriously. If you have a complaint about our services, please use the form below to submit your complaint. We will acknowledge receipt of your complaint and aim to provide a substantive response within a reasonable timeframe.
All complaints will be handled in accordance with our complaints procedure and applicable regulations. Your personal data will be processed in accordance with our privacy policy and GDPR requirements.
Include country code, e.g. +31 20 123 4567
Please provide the name of the broker or platform through which you access AltAccess funds.
Please provide as much detail as possible to help us understand and address your complaint.
We have received your complaint and will review it carefully. We will provide a substantive response as soon as possible.
Your reference number:
If you have any urgent questions, please feel free to contact us directly.
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